Frequently Asked Questions

Have questions about working with MCH Nashville? Choose a category below to find quick answers, or contact our team directly for help with your specific project.

General Q & A

  • Where does MCH Nashville provide services?

    We serve Nashville and the Greater Middle Tennessee area, including surrounding cities and counties. If you’re unsure whether your project is in our service area, contact us and we’ll let you know right away.

  • What types of clients do you work with?

    We primarily partner with general contractors, developers, builders, and property managers. We also work with homeowners for service work and warranty visits on installed systems.

  • Are you licensed and insured?

    Yes. MCH Nashville is a state-licensed Mechanical, Electrical, Plumbing, Utilities, and General Contracting company. Our crews carry current licenses, and we maintain the necessary insurance coverage for your protection.

  • How do I request a quote?

    You can request a free quote anytime by filling out our online form.

Trade Work (Contractors, Builders, Developers)

  • I’m a builder. How do I learn more about your trade services?

    Visit our Trade Work page to see how we partner with contractors on plumbing, electrical, HVAC, and utilities.

  • What trades can you provide on a single project?

    We regularly provide plumbing, electrical, HVAC, and utilities on the same site, which simplifies coordination, scheduling, and communication for your team.

  • Do you offer turnkey packages?

    Yes. We offer turnkey solutions for plumbing, electrical, and HVAC on residential new construction and many light commercial projects. Let us know your scope and we can quote a full package.

  • How do you handle warranty work for our homeowners?

    We have a dedicated service and warranty team that schedules and completes homeowner visits, helping protect your reputation long after the job is complete.

Service Work (Homeowners & Property Managers)

  • My system was installed by MCH. How do I schedule a repair or service visit?

    If you’re a homeowner or property manager needing service on a system installed by MCH, visit our Service Work page to submit a request.

  • Do you offer maintenance plans?

    Yes. Through MCH Maintenance Plus, we offer extended warranty and maintenance plans that help you keep your equipment running efficiently and reduce unexpected breakdowns.

  • What areas do you service for repairs?

    Our service and maintenance teams operate throughout Greater Nashville and Middle Tennessee. When you submit a request, we’ll confirm that your property is within our service radius.

  • What kinds of systems do you service?

    We service many systems installed by MCH, including HVAC equipment, certain plumbing issues, and electrical-related warranty items. Share your details on the Service Work form and our team will let you know how we can help.

 MCH Maintenance Plus Memberships

  • What is MCH Maintenance Plus?

    MCH Maintenance Plus is our extended warranty and maintenance program designed to keep your equipment running smoothly with regular tune-ups and priority service.

  • What are the benefits of becoming a member?

    Scheduled preventative maintenance

    Priority scheduling for service calls

    Extended coverage on certain parts and labor (plan dependent)

    Better efficiency and longer equipment life

  • How do I sign up?

    You can learn more and enroll through our Maintenance Plus Plans Page.

  • I’m a builder. Can my buyers enroll in MCH Maintenance Plus?

    Yes. Many builders choose to introduce MCH Maintenance Plus to homeowners at closing so they have a clear path for service and maintenance after move-in.